Thursday, January 5, 2012

Customer satisfaction propels Amazon - Milwaukee Small Business Times (blog)




Milwaukee Small Business Times (blog)

Customer satisfaction propels Amazon
Milwaukee Small Business Times (blog)
According to the ForeSee survey, the drop in satisfaction also lowered Netflix customers' likelihood of using Netflix for similar purchases in the future (down 10 percent), recommend Netflix (down 11 percent) or return to the Netflix website (down 5 ...

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