How to Say You're Sorry for Wronging Customers NBC Chicago (blog) Some opt for a bizarre chill-out music bed to play behind their cool and collected stares into the camera, like Sony's Kazuo Hirai in his five-minute mea culpa for the prolonged PlayStation Network outage earlier this year -- a hacker attack so seismic ... |
Saturday, October 15, 2011
How to Say You're Sorry for Wronging Customers - NBC Chicago (blog)
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