How to Respond (and Not) to a Public Relations Incident - PCWorld

How to Respond (and Not) to a Public Relations Incident PCWorld Sony is in the midst of a public relations firestorm over the PlayStation Network outage, which then turned out to be a data breach, which then may--or may not--have exposed all 77 million credit cards on file. And, you have Verizon, which is still ... and more »

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